Order ahead for pickup
Customers order and pay from their phone and skip the line.
Works with Square · Toast
IndustriesCafés & bakeries
Mendtech for cafés & bakeries
Keep the regulars coming and the pre-orders flowing.
We set up ordering ahead, custom-order forms with deposits, and loyalty texts, so your counter runs smoothly and your regulars stay regulars.
Custom cake orderDeposit paid · pickup Sat
Loyalty text scheduledFree pastry with 10th coffee
Sound familiar?
Great coffee. Messy orders.
Custom orders come in by DM, voicemail, and napkin.
One form collects date, size, flavor, and a deposit.
The line's out the door and the phone keeps ringing.
Order-ahead takes pressure off the counter and the phone.
Regulars drift when a new spot opens.
A simple text club keeps you top of mind.
The hotline
Things cafés & bakeries owners text us.
Real-world fixes, handled by text. A real person replies within 15 minutes, weekdays, 8 am to 6 pm.
Add the pumpkin latte to the menu online.
On it. We'll text you when it's done.
Cake order form isn't taking deposits.
On it. We'll text you when it's done.
Our Wi-Fi password changed. Update it on the site?
On it. We'll text you when it's done.
Pause online orders, we're slammed.
On it. We'll text you when it's done.
What we set up
Tools built for the morning rush.
We use tools that are proven for cafés & bakeries, connect them to what you already have, and keep them running.
Custom order forms with deposits
Cakes, platters, and catering requests with every detail and a deposit collected up front.
Loyalty and text club
Simple rewards and a text list for new seasonal menus and specials.
Works with Square Loyalty
Pickup reminders
Custom-order customers get a reminder the day before pickup.
Menu and hours everywhere
Seasonal drinks and holiday hours updated on your site and Google at once.
Review requests
Happy regulars get a nudge to leave a Google review.
How it plays out
A custom cake, without the back-and-forth.
- Monday
A customer orders a birthday cake
They choose size, flavor, and message, and pay a deposit online.
- Thursday
A reminder goes out
They get a text confirming Saturday pickup and the balance due.
- Saturday
Pickup and a thank-you
After pickup, a text asks for a review and invites them to your text club.
Where to start
Most cafés start with a new website.
Order-ahead and custom-order forms live on your site. Loyalty and reminders plug in once it's up.
Not ready for a new site? Start with the Tech Hotline and we'll fix what you have.
New Website
$4,000starting, then $299/mo
A fast, modern site built to turn visitors into customers, with the hotline and Site Care included.
- Custom design, 5 to 8 pages
- Booking, ordering, or quote forms
- Google Business Profile and SEO setup
- Hotline and Site Care, plus 3 hours of edits
Questions
What cafés & bakeries owners ask us.
We already use Square. Can you build on it?
Yes. Square covers ordering, loyalty, and gift cards well. We set it up properly and connect it to your site.
Can we take deposits for custom orders?
Yes. Customers pay a deposit when they order, and the balance at pickup or online.
Will order-ahead slow down the counter?
It usually speeds it up. Orders come in with pickup times, so you can prep in between walk-ins.
Let's make your counter run smoother.
Text (555) 010-0199 or leave your details. A real person replies within 15 minutes.